Bet Winners Privacy Policy — Your Data, Your Rights

Bet Winners A small amount of information is collected to build a reliable and quality relationship with you. We believe the minimum necessary is always enough — asking for more than that is not our policy.

Information You Provide Directly

Information you provide when registering, updating your account, or contacting support:

• Full name, date of birth & gender
• Email address & mobile number
• Mobile banking number (bKash/Nagad/Rocket)
• Identity verification documents (copy of NID or passport — for KYC purposes only)

Automatically Collected Information

You Bet Winners The following information is recorded automatically during use:

• IP address & device type
• Browser type & operating system
• Which pages you visited and for how long
• Login time & location (for security purposes only)
• Transaction History & Betting Activity

We use your information only for specified purposes. Your data will never be used beyond those approved purposes.

Bet Winners Your data is used to improve our services, but is never used in market research in a way that identifies you. All data is anonymised before any analysis.

Bet Winners Your personal data is never sold, rented, or shared with third parties for advertising purposes. However, limited data sharing is required in certain specific cases:

Payment providers

Necessary information is shared with bKash, Nagad, Rocket, or your bank to complete transactions. These providers operate under their own privacy policies.

Legal Obligation

Information will be disclosed when legally required — such as by court order, a lawful request from law enforcement, or under Anti-Money Laundering (AML) regulations.

Technology Service Providers

Cloud storage, cybersecurity, and analytics partners may access limited data under strict contractual terms. They are fully bound by data confidentiality agreements.

Bet Winners Cookies and similar technologies are used on our website and app to help improve your experience.

Cookie Type

• Essential cookies: Login sessions and security tokens — these are essential for the site to function and cannot be disabled
• Functional Cookies: Remembers your language preference and game settings
• Analytical cookies: Helps us understand which pages are used most (anonymous data)
• Marketing Cookies: To show relevant ads — you can turn these off

We do not retain your information longer than necessary for its intended purpose. Some data may be kept for a period after account closure due to legal obligations.

• Active Account: All data is retained while the account is active
• Transaction Records: Up to 5 years after account closure (in compliance with financial regulations)
• KYC documents: Up to 3 years after account closure
• Support Conversations: 2 years after last contact
• Analytics data: Up to 26 months in anonymized form

Upon expiry of the designated period Bet Winners Automatically deletes or anonymises data securely.

Bet WinnersAs a user of --, you have a number of important rights regarding your personal data:

To exercise any of these rights, email us at support@betwinners.best. We will respond within 30 days.

Bet Winners This is an 18+ platform. We do not knowingly collect information from or allow accounts to be created by anyone under the age of 18.

Age is verified at registration. If it is later found that a minor has created an account, that account will be immediately closed and all associated data deleted.

Protecting Your Information Bet Winners Industry-leading technology is used across the board:

• Transmission security: TLS 1.3 protocol with encryption across all data transfers
• Storage Security: 256-bit AES encryption, air-gapped backups
• Access Control: Role-based access with mandatory two-factor authentication
• Audit: Annual third-party security audit
• Identification: 24/7 real-time intrusion detection system

In the event of a data breach, we are legally obligated to notify affected users within the required timeframe — and we will.

Bet Winners This Privacy Policy may be updated from time to time. For any significant changes, we will notify you via your registered email or through a push notification in the app.

Check the "Last Updated" date at the top of this page — it always reflects the most recent version. Continued use of the platform after any changes constitutes acceptance of the updated policy.

For any privacy-related questions, concerns, or requests, please get in touch with us:

• Email: support@betwinners.best
• Live Chat: Via the chat button at the bottom right of the site
• Help Center: At the Help Centre Go

We aim to fulfil all privacy-related requests within 30 days. In complex cases, this may take up to an additional 30 days — we will notify you in advance if so.